Vicious Cycle — Bicycle Store in Jasper

Reviews of Vicious Cycle

• Alice

  Added 2016.01.27

  This is an Awesome bike shop. Really core bike shop. I had some De-raileur issues that threatened to derail my vacation, I had some locals direct me to Vicious Cycle. When I arrived the shop was hopping busy but the guys were great! I left my bike with them for an hour or so and went for lunch. When I got back they had fit it in and repaired it! Was back on the trails and enjoying Jasper's amazing scenery! I would recommend this shop to anyone.
• Paisley

  Added 2014.11.22

  I went there today for a bike rental for a buddy , a tubeless tire tune up, and a new 29" inner. The front office guy was terrible. He didn't offer to help with anything except getting the rental for my friend. I asked him if he could help me with the tire and he said no. Was completely abbrassive and did not care. If there was a definition on how to lose business this guy was it. I would highly recommend that you head to freewheel Cycle or any place but here to get a better experience and people that actually care about your adventure.
• Leo

  Added 2014.10.07

  On a biking trip I lost a joint bolt and had no replacement for it. The part would of taking to long for the order to arrive. So they got the part from a new bike and sold it to me for catalog price. For some this might not seem like much but not all would do this plus it save my biking trip. Really nice team and service
• Jacob

  Added 2014.04.17

  Poor experience. One guy shouldn't be allowed to be in customer service. Didn't seem to care or show a interest in us wanting to find places to ride that suited us. Just gave us a map. He was very abrupt to us. We are experienced cross country mountain bikers from overseas and wanted to hire only one bike as we had one bike with us. We felt as if we were interrupting his day and his phone beeping on the counter. On the other hand a second guy that served us once we had returned to store was helpful. Unfortunately our experience was hampered with two bad dealings with the first Australian guy. Hopefully he is a temporary staff member on his OE.
• Sofia

  Added 2013.08.28

  Just came from vicious for the second time this week bringing in broken bikes. Nate in the back always took care of us in a super fast and cost effective manor. Super helpful/ friendly and was willing to take the extra time to show us how to do basic maintenance ourselves and tips and tricks. Highly recommend the shop.